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JULIE works to prevent damage to Illinois underground utilities by connecting homeowners and professional excavators with member utility companies via our free and easy facility notification center. Always contact JULIE at least 3 days—but not more than 10 days—before you plan to start digging. When making a locate request, remember that the day of the request, weekends and holidays are. Homeowners must call JULIE before digging to avoid underground utility damage. Get simple steps, safety tips, and guidance for safe home projects Use JULIE’s online E-Request system to submit locate requests fast. Safe, free, and easy for homeowners and excavators before any digging work. Call 811 or JULIE’s toll-free number at (800) 892-0123. (815) 741-5000 (not for locates)

Within the city limits of Chicago, call (312) 744-7000. Call at least 2 days, not including the day you contact JULIE, before you plan to dig and an agent will assist you with your locate request. JULIE. JULIE’s Positive Response is a system that member utility companies will use to communicate the status of a locate request notification to the excavator through a series of codes. Based in Joliet, JULIE is a non-for-profit corporation dedicated to keeping Illinois safe and connected. Our organization’s mission is to prevent damages to underground utilities, the environment and.